FAQ
How Are Your Products Made?
Our products are handcrafted using upcycled authentic football shirts, carefully repurposed into unique, one-of-a-kind clothing pieces. Each item is designed and stitched with precision to ensure quality and individuality.
How Do I Care for My FootballNova Item?
To maintain your item’s quality, we recommend hand washing with cold water and mild detergent. Avoid machine washing or tumble drying to protect the materials and construction.
Can I Customise My Order?
Yes! Many of our items can be personalised with your name and number or a favourite player. Simply select the customisation option on the product page.
What Is Your Shipping Policy?
We ship worldwide! Orders are typically processed within 10–12 business days as the product is handmade please allow time for the product to be made, and shipping times vary depending on your location. Check our shipping page for detailed information.
Do You Offer Returns or Exchanges?
Due to the custom nature of our products, we currently do not accept returns or exchanges unless the item arrives damaged or defective. Please review your order details carefully before purchasing.