Terms and Conditions

Welcome to Football Nova! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order or using our services.

1. General Information

This website is operated by Football Nova. Throughout the site, the terms "we," "us," and "our" refer to Football Nova. We offer this website, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products and Services

  • Customisation: Many of our products are handcrafted and made-to-order. Slight variations in colour, fabric, or design may occur due to the up-cycled nature of our materials.
  • Availability: We reserve the right to modify or discontinue any product without notice.
  • Accuracy: We strive for accurate product descriptions but cannot guarantee that all information, including images and colors, is free of errors.

3. Orders and Payments

  • Order Process: By placing an order, you agree to provide accurate, complete, and up-to-date information.
  • Pricing: All prices are listed in £ and are subject to change without prior notice.
  • Payment Methods: We accept major credit cards, PayPal, and other payment options as displayed at checkout.
  • Order Cancellations: Once an order is placed, cancellations may not be possible, particularly for customized items.

4. Returns and Exchanges

  • Custom Products: Due to the personalized nature of our items, we do not accept returns or exchanges unless the product is defective or incorrect.
  • Damages and Issues: Please inspect your order upon receipt and contact us immediately if you receive a damaged or defective item.
  • Refund Policy: Refunds will only be issued if a return is approved. Shipping fees are non-refundable.

5. Shipping and Delivery

  • Processing Time: Orders are processed within 7-10 business days.
  • Shipping Times: Delivery times vary based on your location and shipping method chosen at checkout.
  • Customs and Duties: Customers are responsible for any customs duties, taxes, or additional fees for international orders.

6. Intellectual Property

All content on this website, including images, text, and designs, is the property of Football Nova and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Privacy Policy

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

8. Limitation of Liability

Football Nova is not liable for any damages, losses, or injuries resulting from the use of our website, products, or services. By using our site, you agree that our liability is limited to the maximum extent permitted by law.

9. Governing Law

These Terms and Conditions are governed by the laws of United Kingdom. Any disputes arising from the use of this website or our services will be subject to the jurisdiction of the courts in United Kingdom.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: gareth@footballnova.co.uk